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Privacy Policy

Privacy Policy – India Taxi Online

Effective & Transparent | Your Data, Your Trust

Welcome to India Taxi Online, proudly operated by Travel India Online. Your privacy is not just a legal requirement—it’s a promise we keep every mile of your journey.

This Privacy Policy outlines how we handle, protect, and respect the personal data you share with us when using our website, mobile apps, or services. By accessing IndiaTaxiOnline.co.in or booking any of our travel services, you agree to the practices described below.


1. What Information We Collect

📌 1.1 Personal Details

When you sign up, request a ride, or make a booking, we collect essential personal information—such as your name, contact number, email, and payment details—to ensure smooth and secure service delivery.

📍 1.2 Location Data

We collect real-time location data via GPS and other tracking technologies to match you with nearby drivers, optimize routes, and provide accurate pickup and drop-off experiences.

📱 1.3 Device & Technical Data

To enhance usability across platforms, we gather technical information such as your device type, operating system, browser type, and IP address.


2. How We Use Your Data

🚖 2.1 Ride & Service Fulfillment

We use your data to confirm bookings, dispatch cabs, monitor trips, and provide timely ride updates and receipts.

📢 2.2 Communication & Offers

Your contact details help us share booking confirmations, alerts, and—only with your consent—special offers, updates, or promotional campaigns. Opt-out options are always available.

💡 2.3 User Experience Enhancement

We analyze user behavior and service feedback to improve our app interface, customer support, and route optimization systems.


3. Data Protection & Storage

🔒 3.1 How We Secure Your Data

We use encryption, firewall-protected servers, and industry-standard data safety practices to guard your information against unauthorized access or misuse.

🗂️ 3.2 Data Retention

We store your personal data only for as long as needed to fulfill service commitments or legal obligations. Once that need expires, data is securely deleted or anonymized.


4. When We Share Your Information

🤝 4.1 With Trusted Service Partners

We may share limited data with third-party service providers—like payment gateways, technical vendors, and map services—strictly for operations. These partners are bound by confidentiality and data security agreements.

⚖️ 4.2 Legal Disclosure

We may disclose user data to comply with legal processes, enforce agreements, or protect user safety when legally required.


5. Your Rights & Choices

🛠️ 5.1 Manage Your Information

You have the right to access, update, or correct your personal data by logging into your account or contacting our support team.

🚫 5.2 Opt-Out from Promotions

Not interested in promotional emails or messages? You can unsubscribe anytime from within the message itself or update preferences in your profile.


6. Policy Updates

We may occasionally update our Privacy Policy to reflect improvements or legal changes. When that happens, we’ll notify users through our app or website. Continued use of India Taxi Online indicates acceptance of the latest version.


7. Final Words

At India Taxi Online, we don’t just drive you across cities—we drive trust. Your data is handled with respect, responsibility, and transparency.

For questions, concerns, or to request data removal, contact us at:
📧 privacy@indiataxionline.co.in
📞 +91-9999322925


Thank you for choosing India Taxi Online – where your journey and your privacy matter equally.